Oglas je istekao 23.02.2016.
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As manufacturer and provider of innovative machine technologies, services and software solutions, our client holds a worldwide leading position. As globally acting company with own national and international sales and service locations and more than 7000 employees in 33 countries, innovation, quality, safety and reliability are part of the mission statement of the company. In order to match the strong growth, for their Serbian team we are searching for highly motivated and experienced

Field Service Engineer (m/f)

Experienced with metalworking equipment, English necessary

Job  description:
  • on-site installation, troubleshooting, repair and maintenance of CNC machine tool equipment and controls
  • delivering technical product demonstration to customer as well as training in set-up, tooling, operating and programming
  • effective account management; promoting preventative maintenance, conducting after-sales technical support
  • establishing and maintaining strong customer relationships; understanding customer drivers and needs
  • developing solutions to address those needs while alingning them with companybusiness imperatives
  • collaborating with the spare parts coordinator by determining parts required by the customer
  • handling requests for service proposals and quotes (RFPs/RFQs)
  • preparation of service reports by collecting, analyzing and summarizing repair information; as well as market analysis reports on competitors activities and market trends
  • reconciling and integrating territory service activity reports; maintaining and updating customer databases (ERP)
  • attending trade shows, assisting with promotional mailings, in-house exhibitions and other related activities
  • university degree in Mechanical, Electrical Engineering or equivalent technical education
  • minimum of 3-5 years of proven experience in mechanical and electrical installation, troubleshooting, repair and maintenance of CNC machine tools and automations
  • customer service focus with a demonstrated ability to build and maintain effective client relationships
  • excellent communication and presentation skills; must be able to articulate technology and product positioning to both business and technical users
  • results orientation, self-direction and the ability to work in a consultative, solution-oriented sales environment
  • operational experience with either Mitsubishi or Fanuc, Siemens, Heidenhain, MAPPS control systems
  • good knowledge of feedback systems (e.g. Encoder, Linear Scales etc.)
  • ability to read and interpret electrical circuit diagrams and schematics
  • excellent verbal and written communication skills in English and local Serbian
  • IT literacy (MS Office), experience in working with ERP platforms
We are looking for an engaged, pro-active individual with structured approach and the ability to work independently. With your loyal personality you work with a result-and service oriented attitude, good team working skills and a high integrity.
We offer you a challenging  position with excellent  career perspectives.  Are you excited about the idea of applying your successful customer orientation in a future-oriented manner? Please send your informative application to our e-mail adress, with full confidentiality.
HILL International, Beograd, Ruzveltova 45, tel/fax: +381 11 3294 500
Početak oglasa: 30.09.2015.